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Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Fri Mar 22, 13 1:56 pm Post subject: Everlasting Boilers promotions

We're toying with the idea of taking up their current offer which ends today. I've arranged for their surveyor to visit next Thursday.

Before calling I researched their reputation. When I did call the lady was quite open with the pricing structure, which matched my research entirely.

It's an expensive way of getting a new boiler compared to say a British Gas install, but the upside is that it's more affordable for us right now. Our current boiler isn't working properly, and Something Needs To Be Done.

Anyway, discussion welcome.

Normal pricing is as thus:-

An A-rated combi boiler, with free installation, free 24/7 call-out and repairs, free annual servicing.

A monthly fee is payable. £19 for the first three months, and £38.09/month thereafter.

After three years, the monthly rate will increase by 3% annually.

OR, one can pay £22.64 for the first three months, and then £45.28/month thereafter forever.

The promotion:-

Pay nothing for the first 12 months, then normal pricing above kicks in - including the first three months discount.

...or...

Normal pricing beings immediately, but receive £250 cash-back.

The downsides:-

The contract is for 14 years, at the end of which we wouldn't actually own the boiler. We could renew the contract, or buy-out for a fee of £875.

The early exit fees are steep. Contract exit within the first four years would cost £2495, with the fees progressively decreasing thereafter.

However...

According to my calculations, taking into account the promotion and the exit fees, we could have a brand new boiler, with zero maintenance costs, and exit at four years, for a total of £3822.68, or an average of £79.64 / month.

Staying in contract for longer takes the average/month down.

This doesn't seem so bad to me.

Thoughts welcome.
A.

Treacodactyl
Downsizer Moderator

Joined: 28 Oct 2004
Posts: 25795
Location: Jumping on the bandwagon of opportunism

Posted: Fri Mar 22, 13 2:03 pm Post subject:
What's the base price of the boiler? When I last looked you could pick one up for well under £1000 and it would have a 3 or 5 year guarantee. An install by a Corgi (now gas safe) plumber was only a couple of hundred depending on what needs doing. So it looks like you would be paying at least double what you need, over 4 years that would be something like 25% interest.

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Fri Mar 22, 13 2:04 pm Post subject:

What happens if the boiler doesn't last 14 years? Are you still tied to them for a replacement (assuming they will provide as part of the service)? What happens if you move within the next 14 years?

Next door have just had a new gas boiler installed, for a much larger house, for £3,000, including 12 month warranty. (Just as a RL comparison)

Last edited by Nick on Fri Mar 22, 13 2:06 pm; edited 1 time in total

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Fri Mar 22, 13 2:05 pm Post subject:
Indeed - but funds aren't available to take a more cost effective option. A. ETA that was @ TD Last edited by Barefoot Andrew on Fri Mar 22, 13 2:05 pm; edited 2 times in total

Behemoth

Joined: 01 Dec 2004
Posts: 19023
Location: Leeds

Posted: Fri Mar 22, 13 2:05 pm Post subject:
How much does it compare to buying it on a credit card/agreed overdraft and paying off over 12 months? Assuming you have a credit card, buy it, balance transfer to a 0 rate for 12 months deal, pay off, snap card?

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Fri Mar 22, 13 2:06 pm Post subject:

Nick wrote:

What happens if the boiler doesn't last 14 years? Are you still tied to them for a replacement (assuming they will provide as part of the service)? What happens if you move within the next 14 years?

Research suggests that customer service is good, and that it's in their interests to supply kit that works / lasts.

As for moving, that's where the contract exit fees come in.
A.

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Fri Mar 22, 13 2:08 pm Post subject:

Behemoth wrote:

How much does it compare to buying it on a credit card/agreed overdraft and paying off over 12 months?

No can do. Cards at max.
A.

Lorrainelovesplants

Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne

Posted: Fri Mar 22, 13 2:59 pm Post subject:

We are waiting for our new boiler.

Our last one lasted 8 yrs. I cant see a 'modern' boiler lasting you 14 yrs TBH.
We phoned BG to get a survey done. We explained that we had no heating and had kids in the house. Finally got a phone call to make an appointment over 8 days later. Needless to say we aint going with 'looking after your world' friendly BG.

We are paying £560ish quid for a Sabre (Vokera) combi that will heat our 10 or so rads and give instant HW. The last one (same model) never gave 1 problem until a month ago.

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Mon Apr 08, 13 2:28 pm Post subject:
Well our new boiler was installed today, and it's up and running. Actual hot water comes out of the tap, instead of a pathetic lukewarm excuse for hot water A.

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Mon Apr 08, 13 2:29 pm Post subject:
And we've got a fancy wireless programmer unit that we can put anywhere. A.

Pilsbury

Joined: 13 Dec 2004
Posts: 5645
Location: East london/Essex

Posted: Mon Apr 08, 13 2:42 pm Post subject:

Barefoot Andrew wrote:

And we've got a fancy wireless programmer unit that we can put anywhere.
A.

I give it a week before its in a 'safe' place.....

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Mon Apr 08, 13 2:57 pm Post subject:
It'll be on a wall somewhere before that happens A.

OtleyLad

Joined: 13 Jan 2007
Posts: 2737
Location: Otley, West Yorkshire

Posted: Wed Apr 10, 13 4:48 am Post subject:

I was following this thread from a smug/safe distance and the god of justice smote me down - our boiler died yesterday

It has been getting very picky as to who gets a hot or a cold shower of late. We must have drained a few reservoirs waiting vainly for it to run hot.
So we have to choose to repair it (our boiler man reckons it at least needs a new main control board and probably more) at a cost of £300+ and hope it lasts for a few more years OR bite the bullet and get a new one.
I'd much rather repair than replace but on this occasion it might be wiser to give up on it (it's at least 14 years old).
I'm very sceptical about how long a new one will last though - even if it's more efficient at burning fuel it will probably have a shorter life.
Whatever, it looks like cold showers for a week or two (looks for hot water bottle).

notimetoulouse

Joined: 26 Nov 2014
Posts: 1
Location: Sheffield

Posted: Wed Nov 26, 14 11:13 am Post subject:

Barefoot Andrew wrote:

Well our new boiler was installed today, and it's up and running. Actual hot water comes out of the tap, instead of a pathetic lukewarm excuse for hot water

Hi Andrew, I've just joined the forum having found this thread on the web. After a year and a bit, would you recommend EverlastingBoilers? I'm sat here with a quote having had my survey done, but I'd appreciate your take on the service they provide. 14 years is a long ongoing mistake if I make the wrong decision.
Best Regards
Jeff P

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Wed Nov 26, 14 11:36 am Post subject:

Hello Jeff - welcome to Downsizer

Well the hardware itself has worked beautifully - no complaints there.

We opted for the no-payment for the first 12 months, and this was handled faultlessly. Just prior to payments starting we were reminded, and everything payment-wise has gone smoothly.

My only complaint is that they seemed disorganised in the servicing department. Having had a letter to remind me a service was due, I rang them and the service people had trouble working out who I was. Then, after the boiler had been serviced, I had a stroppy letter saying the guarantees would be void if I didn't adhere to the servicing timetable. I rang them and Had A Moan.

A.

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