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stumbling goat

BT or who for BB

Good evening All,

I would welcome some advice on Broadband supply, I am in Brackley Northants.

Currently I am out of contract with BT. I now pay 40.99 per month for my package.

My "package" consists unlimited calls from my landline to other landlines and mobiles from Friday 2400 to Sunday 2400, for 20.99 a month. Outside these time I get5 cared per minute. But, I never use my landline phone, don't even answer it if it rings, due to to my mobile phone package.

I also get unlimited Broadband for 20 a month.

The BB speeds are: download between 9.9 to 10.13. Upload 0.98 to 1.12 mis. Described as pitiful by the chap at BT.

The sales lady at BT tells me that BT Fibre optic BB is available to me if I pay more. The FO is already installed and just needs an angineeer to flick the switch, it is all there in situ and will give me thesuperfast speedy quick all singing and all dancing and all round fantastic and brilliant and sooner cooper BB that I need. But when I asked if they would upgrade the cable from the cabinet to my house from copper to Fibre, she said its already there, I know it's not. The engineer installed copper. She was adamant that no engineer will call to upgrade that cable.

So, does the fact that I will have copper from the cabinet to the house, and to the router mean that the speed of the all singing and all dancing BB etc etc as above will be reduced?

Is it worth having? It will cost an extra 6 a month.

Hope that this is clear? Got fed up with the BT sales lady waffling on using the sales patter and not answering my questions.

sg
Nick

Do you need it faster? Is your work or pleasure currently restricted by the speed you have?

Would you notice 6 a month?

Once you've worked out those two, you an think about if it's worth it. If it's possible, is a different question. If it's not you can always cancel the contract.
stumbling goat

Thank you for your reply Nick,

6 extra per month is not the issue.

20 per month for a facility I never use, the landline, and free calls when I am not at home, is the issue.

The fact that the sales lady did not get that "FO to the cabinet" and then "copper" to the house which would slow the signal, annoyed me more than anything.

I think I should just get on with it and go for it, transfer it when I move.

Thank you for the food for thought.

sg
vegplot

Try Zen Internet. Which? Telecom Services Provider of the Year for 2016 is a pretty good recommendation. https://www.zen.co.uk/yourhome/
NorthernMonkeyGirl

I saw a Vodafone ad that said something about not having to pay line rental - might be worth looking up?
stumbling goat

Thank you NMG,

I will look at them as well.

sg
wellington womble

I don't have a landline. Well, actually I do, but there's no telephone plugged into it. I don't know where it is, and there's only one plug, so it was the router or nothing. I'd forgotten all about it.

I'm with talk talk and I pay about three pounds a month for a phone landline with no calls or anything like that included (I have it purely so that if there was an emergency, my daughter could call 999. Mum used to call on it, but now has an iPhone, so she can call over the wifi) I think the whole kit and caboodle is about 18 a month, just for BB and the ability to have a phone for emergencies. I don't know if it's fibre optic, but it is certainly adequate (Lady J and I can both stream different stuff Netflix at the same time, and that's the maximum we ever use)
stumbling goat

Thanks WW,

That sounds the best option so far.

sg
vegplot

Try Zen Internet. Which? Telecom Services Provider of the Year for 2016 is a pretty good recommendation. https://www.zen.co.uk/yourhome/


We use Zen at home. 17.83/month for unlimited broadband.
Nick

Try Zen Internet. Which? Telecom Services Provider of the Year for 2016 is a pretty good recommendation. https://www.zen.co.uk/yourhome/


We use Zen at home. 17.83/month for unlimited broadband.

Am I being dim?

I'm at the end of wires strung between poles. That can't be fibre, can it? Assuming that's copper, isn't that always going to limit my speed? Zen and BT assure me I can have fibre however, and super fast speeds, etc.
Treacodactyl

Fibre to the Cabinet (FTTC) still uses your copper phone cable and can give you speed up to 76 Mbps it seems.

http://www.increasebroadbandspeed.co.uk/what-is-fibre-broadband
vegplot

Try Zen Internet. Which? Telecom Services Provider of the Year for 2016 is a pretty good recommendation. https://www.zen.co.uk/yourhome/

We use Zen at home. 17.83/month for unlimited broadband.

Am I being dim?

I'm at the end of wires strung between poles. That can't be fibre, can it? Assuming that's copper, isn't that always going to limit my speed? Zen and BT assure me I can have fibre however, and super fast speeds, etc.

Two flavours: Fibre to the Cabinet (FTTC) and Fibre to the Premises (FTTP). At the office we have FTTC and varies from around 30 - 70Mbps for a 1 a day. Copper will always be limiting but only at higher capacities. Ethernet is over copper at 100Mbps.
derbyshiredowser

Fibre to the Cabinet (FTTC) still uses your copper phone cable and can give you speed up to 76 Mbps it seems.

http://www.increasebroadbandspeed.co.uk/what-is-fibre-broadband

I have 400mtrs of fibre to cab then 400 mtrs of copper to house and get down 69.48mb/s and up 18.25 mb/s all with BT
Nick

Ok thanks. Worth knowing. We're on a similar length of cable banging in the wind and trees. I've ordered infinity, but am expecting the worst. We shall see. tahir

I'm 2km from the nearest cabinet Sad derbyshiredowser

I'm 2km from the nearest cabinet Sad

Its 11 years since I left BT but the figure of 5.8 km of 0.5mm diam copper sticks in my mind for bb to work but obviously things have moved on. I'm pretty sure you don't get anything like the losses on fibre compared to copper so I wouldn't dismiss it. I think BT can check what will work before you buy.
tahir

According to BT the cabinet is "fibre enabled" but there's no current plan to bring fibre down to us. How do I get hold of a knowledgable human at BT with whom to discuss this? tahir

I wouldn't be that bothered but our bb is absolutely dire, we are lucky to get 1.5mb dl speed, 2 miles from the middle of Billericay. Nick

According to BT the cabinet is "fibre enabled" but there's no current plan to bring fibre down to us. How do I get hold of a knowledgable human at BT with whom to discuss this?

Report a fault. When the engineer turns up to pole the cabinet about ask him. The guys on the ground round here know the hardware very well.
derbyshiredowser

According to BT the cabinet is "fibre enabled" but there's no current plan to bring fibre down to us. How do I get hold of a knowledgable human at BT with whom to discuss this?

I would think they would use your existing copper feed from the cab. To get info on the tech side of things you would do best to ask an BT open world engineer in the street as they hopefully know the local area.
derbyshiredowser

According to BT the cabinet is "fibre enabled" but there's no current plan to bring fibre down to us. How do I get hold of a knowledgable human at BT with whom to discuss this?

Report a fault. When the engineer turns up to pole the cabinet about ask him. The guys on the ground round here know the hardware very well.

If they don't find a fault or its in customers own wiring BT charge 125 for the first 30 mins!!
Nick

Yeah they do. Round here the automated fault detection system finds a fault every time I fire it up. They've 'fixed' it six times in the last two months. And I've been away four weeks. vegplot

I'm 2km from the nearest cabinet Sad

less than 20 yards for me.
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