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gz

Linux 14.04 problem with printer

printer and laptop not talking
I CAN print a test page,but they don't do any work...just end up with print job permanently "pending"

I'mlooking for System>admin>print settings

Can't find Admin, don't know what do do when I do find print settings

I've also got Device Communication Error 5012



Feeling very fed up, just want someone here to sort it all.......just when I thought I'd got the hang of this computer dontknow crybaby
dpack

it might seem obvious but turn printer off/on could be a first move and maybe if that dont work try purge print queue

runs for cover Wink
gz

done both

can't find Admin
dpack

linux community might have a solution or be able to suggest one
gz

and HP and the printer have disappeared from the top of the screen
dpack

dpack duh ,maybe it is a driver issue ,try loading the latest drivers for your printer
gz

I cleared and reinstalled it from the ubuntu software centre

just had a software update, but that didn't seem to have anything regarding printers
gz

I managed to get as far as the debugging process, but that got error messages and they couldn't sort it. I couldn't save the info either to pass it on to wherever


Simple Scan has just worked

but it just queues up jobs
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