jema
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paypal rather brokehttp://www.channelregister.co.uk/2008/05/27/paypal_glitch_weighs_on_merchants/
Sounds about right, I submitted a bug to them over a week back in similar areas, I thought it odd that I should be singled out as broken.
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jema
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| Quote: |
We at StatCounter are having ongoing, critical problems with Paypal.
In view of the complete lack of assistance from Paypal in this regard and
the gravity of the problems, we have decided that we have no option but to
inform you, our members, about the facts of the situation. This will allow
you to make an informed decision about whether to use (or whether to
continue to use) Paypal.
Please note that these problems have been ongoing since 15 May and arise
not only in relation to payments made to StatCounter but in relation to ANY
Paypal payments that you make. We hope that our communications will equip
you with the information necessary to make sure that YOU do not become
another victim of this ongoing Paypal saga.
The two major issues affecting StatCounter Paypal subscribers are:
- Delayed issuing of invoices
- Instances of double billing
At StatCounter we have tried phoning, emailing, posting on the Paypal
forums... Many of our contacts are ignored, but even when we do get an
answer all we are told is that "Upon review of your account, unfortunately
we do not have a time frame for a resolution to your issue we are currently
actively investigating your issue with subscriptions."
Folks - we sincerely regret any problems you are experiencing and assure
you that we are doing our best to get all of these issues resolved for you.
We strive to offer a high level of customer service and pride ourselves on
being responsive to the needs and suggestions of our members. To have our
hands "tied" in this way as a result of Paypals inaction is frustrating to
say the least.
We would be very grateful for your patience at this time as we wait for
Paypal to resolve these issues.
We would also ask you to be patient with any of our fellow internet
merchants experiencing difficulties with Paypal at this time.
For further information or to post a question or a comment, please visit
our blog.
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 yep that rings a bell, just as the new downsizer and my own subscription system got off the ground things all went orribly wrong.
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VSS
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i got that email from Statcounter - but we don't pay a subscription to them as our site isn't busy enough.
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Fee
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Yep, I have a few customers with PayPal subscription problems over the past week, though my own seem fine.
So much that one of them is intending to ditch PayPal altogether, so I'm looking into other payment systems atm.
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jema
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Funnily enough I retested an hour ago and things seem fixed for me at least.
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jema
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The gremlins may still be there. I just got an order and only got my own email notification and not the one I should get from paypal.
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Nick
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Is paypal working for anyone atm? Can't login...
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Rob R
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| jema wrote: | | paypal rather broke |
I take it this is 'Paypal isn't working', rather than 'Paypal has no money'
| Fee wrote: | Yep, I have a few customers with PayPal subscription problems over the past week, though my own seem fine.
So much that one of them is intending to ditch PayPal altogether, so I'm looking into other payment systems atm. |
I've always preferred NOCHEX.
| Nick wrote: | | Is paypal working for anyone atm? Can't login... |
No problems here.
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jema
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Paypal live for me, but tardy on notifications.
I have used NOCHEX, but much prefer paypal as the reports fit in more easily with VAT accounting for me.
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Nick
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Worked perfectly for me when I swopped to IE, in Firefox, it's dead. Just hangs.
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