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Nick



Joined: 02 Nov 2004
Posts: 34535
Location: Hereford
PostPosted: Fri Mar 22, 13 2:04 pm    Post subject: Reply with quote
    

What happens if the boiler doesn't last 14 years? Are you still tied to them for a replacement (assuming they will provide as part of the service)? What happens if you move within the next 14 years?

Next door have just had a new gas boiler installed, for a much larger house, for £3,000, including 12 month warranty. (Just as a RL comparison)

Last edited by Nick on Fri Mar 22, 13 2:06 pm; edited 1 time in total

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Fri Mar 22, 13 2:05 pm    Post subject: Reply with quote
    

Indeed - but funds aren't available to take a more cost effective option.
A.

ETA that was @ TD

Last edited by Barefoot Andrew on Fri Mar 22, 13 2:05 pm; edited 2 times in total

Behemoth



Joined: 01 Dec 2004
Posts: 19023
Location: Leeds
PostPosted: Fri Mar 22, 13 2:05 pm    Post subject: Reply with quote
    

How much does it compare to buying it on a credit card/agreed overdraft and paying off over 12 months?

Assuming you have a credit card, buy it, balance transfer to a 0 rate for 12 months deal, pay off, snap card?

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Fri Mar 22, 13 2:06 pm    Post subject: Reply with quote
    

Nick wrote:
What happens if the boiler doesn't last 14 years? Are you still tied to them for a replacement (assuming they will provide as part of the service)? What happens if you move within the next 14 years?


Research suggests that customer service is good, and that it's in their interests to supply kit that works / lasts.

As for moving, that's where the contract exit fees come in.
A.

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Fri Mar 22, 13 2:08 pm    Post subject: Reply with quote
    

Behemoth wrote:
How much does it compare to buying it on a credit card/agreed overdraft and paying off over 12 months?


No can do. Cards at max.
A.

Lorrainelovesplants



Joined: 13 Oct 2006
Posts: 6521
Location: Dordogne
PostPosted: Fri Mar 22, 13 2:59 pm    Post subject: Reply with quote
    

We are waiting for our new boiler.

Our last one lasted 8 yrs. I cant see a 'modern' boiler lasting you 14 yrs TBH.
We phoned BG to get a survey done. We explained that we had no heating and had kids in the house. Finally got a phone call to make an appointment over 8 days later. Needless to say we aint going with 'looking after your world' friendly BG.

We are paying £560ish quid for a Sabre (Vokera) combi that will heat our 10 or so rads and give instant HW. The last one (same model) never gave 1 problem until a month ago.

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Mon Apr 08, 13 2:28 pm    Post subject: Reply with quote
    

Well our new boiler was installed today, and it's up and running. Actual hot water comes out of the tap, instead of a pathetic lukewarm excuse for hot water
A.

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Mon Apr 08, 13 2:29 pm    Post subject: Reply with quote
    

And we've got a fancy wireless programmer unit that we can put anywhere.
A.

Pilsbury



Joined: 13 Dec 2004
Posts: 5645
Location: East london/Essex
PostPosted: Mon Apr 08, 13 2:42 pm    Post subject: Reply with quote
    

Barefoot Andrew wrote:
And we've got a fancy wireless programmer unit that we can put anywhere.
A.
I give it a week before its in a 'safe' place.....

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Mon Apr 08, 13 2:57 pm    Post subject: Reply with quote
    

It'll be on a wall somewhere before that happens
A.

OtleyLad



Joined: 13 Jan 2007
Posts: 2737
Location: Otley, West Yorkshire
PostPosted: Wed Apr 10, 13 4:48 am    Post subject: Reply with quote
    

I was following this thread from a smug/safe distance and the god of justice smote me down - our boiler died yesterday
It has been getting very picky as to who gets a hot or a cold shower of late. We must have drained a few reservoirs waiting vainly for it to run hot.
So we have to choose to repair it (our boiler man reckons it at least needs a new main control board and probably more) at a cost of £300+ and hope it lasts for a few more years OR bite the bullet and get a new one.
I'd much rather repair than replace but on this occasion it might be wiser to give up on it (it's at least 14 years old).
I'm very sceptical about how long a new one will last though - even if it's more efficient at burning fuel it will probably have a shorter life.
Whatever, it looks like cold showers for a week or two (looks for hot water bottle).

notimetoulouse



Joined: 26 Nov 2014
Posts: 1
Location: Sheffield
PostPosted: Wed Nov 26, 14 11:13 am    Post subject: Reply with quote
    

Barefoot Andrew wrote:
Well our new boiler was installed today, and it's up and running. Actual hot water comes out of the tap, instead of a pathetic lukewarm excuse for hot water
A.


Hi Andrew, I've just joined the forum having found this thread on the web. After a year and a bit, would you recommend EverlastingBoilers? I'm sat here with a quote having had my survey done, but I'd appreciate your take on the service they provide. 14 years is a long ongoing mistake if I make the wrong decision.
Best Regards
Jeff P

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Wed Nov 26, 14 11:36 am    Post subject: Reply with quote
    

Hello Jeff - welcome to Downsizer

Well the hardware itself has worked beautifully - no complaints there.

We opted for the no-payment for the first 12 months, and this was handled faultlessly. Just prior to payments starting we were reminded, and everything payment-wise has gone smoothly.

My only complaint is that they seemed disorganised in the servicing department. Having had a letter to remind me a service was due, I rang them and the service people had trouble working out who I was. Then, after the boiler had been serviced, I had a stroppy letter saying the guarantees would be void if I didn't adhere to the servicing timetable. I rang them and Had A Moan.

A.

vegplot



Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd
PostPosted: Wed Nov 26, 14 2:49 pm    Post subject: Reply with quote
    

Barefoot Andrew wrote:
I rang them and Had A Moan.

A.


Do they charge extra for that?

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Thu Nov 27, 14 10:48 am    Post subject: Reply with quote
    

No, listening to me whinge is all part of the service they offer
A.

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