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Broken window pane
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Treacodactyl
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 25697
Location: Jumping on the bandwagon of opportunism
PostPosted: Tue Dec 01, 15 12:42 pm    Post subject:  Reply with quote    

If it's shattered on its own it could well be how it was installed. Glazed units need to be supported well and the frames need to not move too much. I would have though it would have been covered by standard insurance, like tiles blowing off, rather than an accident.

I do dislike large pains of glass, they do seem to cause problems.

tahir



Joined: 28 Oct 2004
Posts: 43924
Location: Essex
PostPosted: Tue Dec 01, 15 12:58 pm    Post subject: Reply with quote    

BahamaMama wrote:
Can you replace individual units? I have replaced several of my (rubbish) double-glazed windows by a local window company and the cost was very reasonable.


Yes, but this is a huge triple glazed unit. I'd rather go with the manufacturer's own

dpack



Joined: 02 Jul 2005
Posts: 32886
Location: yes
PostPosted: Tue Dec 01, 15 1:09 pm    Post subject: Reply with quote    

umm the accidental exclusion seems to have scuppered that idea.

shopping around for a new unit or someone who can fix that one seems the next option ,you do have 2 sheets of glass left it might be possible to "demount"those and then it is only 1 sheet and a new "mount"to buy .

im a bit unsure of my memory but i think a chum mentioned mending sealed units with the undamaged parts when he was in the window building game.

it might be worth asking(otherwise it will be a new one and the lid of a rather posh cold frame for the garden)

Nick



Joined: 02 Nov 2004
Posts: 33661
Location: Hereford
PostPosted: Tue Dec 01, 15 1:47 pm    Post subject: Reply with quote    

Double glazing is very effective.

tahir



Joined: 28 Oct 2004
Posts: 43924
Location: Essex
PostPosted: Tue Dec 01, 15 2:05 pm    Post subject: Reply with quote    

Nick wrote:
Double glazing is very effective.


tbh we haven't noticed it being colder in that room

Nick



Joined: 02 Nov 2004
Posts: 33661
Location: Hereford
PostPosted: Tue Dec 01, 15 2:31 pm    Post subject: Reply with quote    

2k buys a very nice jumper each.

Slim



Joined: 05 Mar 2006
Posts: 4660
Location: New England (In the US of A)
PostPosted: Tue Dec 01, 15 2:32 pm    Post subject: Reply with quote    

Unfortunately I've only ever known how to fix old windows (glaziers points and putty...)

Can you remove the broken pane and keep things looking neat?

(I grew up with single pane windows and think of double pane as fancy!)

tahir



Joined: 28 Oct 2004
Posts: 43924
Location: Essex
PostPosted: Tue Dec 01, 15 2:49 pm    Post subject: Reply with quote    

Slim wrote:
Can you remove the broken pane and keep things looking neat?


Nope

onemanband



Joined: 26 Dec 2010
Posts: 1473
Location: NCA90
PostPosted: Tue Dec 01, 15 4:03 pm    Post subject: Reply with quote    

What Treaco said about bad installation ........
Where they fitted by FENSA registered company ?
...must give a guarantee....in respect of defects....for ten years
Maybe worth getting an independent inspection.

tahir



Joined: 28 Oct 2004
Posts: 43924
Location: Essex
PostPosted: Tue Dec 01, 15 5:07 pm    Post subject: Reply with quote    

onemanband wrote:
What Treaco said about bad installation ........
Where they fitted by FENSA registered company ?
...must give a guarantee....in respect of defects....for ten years
Maybe worth getting an independent inspection.


It's a bit complicated, both the reseller AND the fitter have since gone bust. The manufacturer still exists and the warranty they say they provide doesn't cover this.

I'll speak to FENSA though

Jam Lady



Joined: 28 Dec 2006
Posts: 1700
Location: New Jersey, USA
PostPosted: Tue Dec 01, 15 7:02 pm    Post subject: Reply with quote    

One thing to find out is the reason for the shattering, and getting all the remaining panes pressure tested.

We had an issue with the inner / house side pane of a double glazed window shattering. Andersen Windows here in the USA.

In chatting with the helpful woman at customer service (originally she offered to send replacement window but we'd pay installation costs) she casually asked if we had any windows that showed an oval haze-like pattern between the two panes of glass in cold weather.

Oh yes, I said, several.

Turns out that in the year these particular windows were manufactured the company used a noble gas to fill between the panes, which over time had leaked out. The reduction in pressure lead to the shattered glass as the glass bowed inward.

We are second owners of the house. No matter. There was sufficient warranty, ten years I think. And it covered the glass for materials and labor. Only thing not covered was labor to remove and reinstall new skylights.

Company sent a couple of men around to pressure test all the windows. And we have many, many windows. Then they replaced all the defective ones. Many, many of them.

Good luck tahir.

Hots



Joined: 23 Sep 2010
Posts: 397
Location: Suffolk
PostPosted: Tue Dec 01, 15 9:36 pm    Post subject: Reply with quote    

Two thousand pounds for a WINDOW???

The world's gone mad.

tahir



Joined: 28 Oct 2004
Posts: 43924
Location: Essex
PostPosted: Tue Dec 01, 15 10:08 pm    Post subject: Reply with quote    

I'll have a quick look at the rest of the Windows, thanks

tahir



Joined: 28 Oct 2004
Posts: 43924
Location: Essex
PostPosted: Tue Dec 01, 15 10:10 pm    Post subject: Reply with quote    

Hots wrote:
Two thousand pounds for a WINDOW???

The world's gone mad.


Actually 1350 + vat, about half is transport and labour. Apparently too heavy for 1 man install

sean
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 41682
Location: North Devon
PostPosted: Tue Dec 01, 15 10:45 pm    Post subject: Reply with quote    

These aren't just ordinary windows, these are M & S windows...

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