I'd be happy to off load that task. I really don't have the writing skills or the words to make the most of the opportunities that arise. Reading back through some of them make me cringe.
Way back in around 1985, when ISO 9000 was more commonly called BS5750, I was involved in introducing it into a government IT dept. In our case the main motivation was to increase productivity. We approximately doubled it.
The factor that had the biggest impact on quality was "Fagan Inspections", I was taught by IBM.
The question is Vegplot, has ISO 9000 had any impact on your company, other than a little certificate? (Just curious)
ISO 9001 is a very different beast that it used to be. It's much more about the culture of quality, process, and improvement rather than the document everything you do approach. I was heavily involved with ISO 9001 back in the early 90's and it was a nightmare by comparison.
It's made a big difference to the way we work helping us maintain consistently high standards and reducing admin are but two of the benefits.
As for direct economic benefit it's too early to tell.
As someone who sits on the other side off the desk (I work in purchasing and supply chain management) I can tell you that people do look favourably on the ISO9001 and 14001 qualifications and, if they're any good at what they do, it is more than a tick box exercise.
Much as people in purchasing understand that it is possible that have a well run company without these certificates, or a badly run one with them, without some sort of external verification we'd need to employ a small army of supplier inspectors to run tenders, which, of course, isn't possible.
I hope that gives you some reassurance that your time has been well spend and having ISO9001 should open doors for you as you hope.
Vegplot, does ISO9001 have any interest at all in your H&S policy?
(Urgent response appreciated, I'm ticking boxes on a Sunday afternoon.)
ETA. Ignore this, I found what I needed, ticked the boxes, and am pub bound.
||Sorry, just seen this. To answer your question anyway - no, not as far as I'm aware but I would need to check documentation to verify.|
||Some years ago, when I was in the microelectronics industry, we did ISO9000 or the BS equivalent. At that stage a lot of companies were getting people in to sort it out for them, and most ended up with a system that they didn't understand and didn't really work for them, but ticked the boxes. As we did it ourselves, we understood what we were doing, and ended up with a system that worked, and was capable of expansion. I am glad to say that the proof was that when I, who was in charge of it at that stage, went off long term sick, the system continued to work.|