Tesco Direct.

Latest Articles

Tesco Direct.
Page Previous 1, 2

Downsizer Forum Index -> Small Business Questions, Ideas and Advice

Author

Message

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Thu Oct 11, 12 10:13 am Post subject:
Grotesco

Nell Merionwen

Joined: 02 Jun 2008
Posts: 16300
Location: Beautiful Derbyshire

Posted: Thu Oct 11, 12 10:13 am Post subject:
or to put a full stop on other people considering tesco?!?

Rob R

Joined: 28 Oct 2004
Posts: 31902
Location: York

Posted: Thu Oct 11, 12 10:14 am Post subject:

Nell Merionwen wrote:

or to put a full stop on other people considering tesco?!?

You'll never do that, it's like telling them to not pick at a scab...

Nell Merionwen

Joined: 02 Jun 2008
Posts: 16300
Location: Beautiful Derbyshire

Posted: Thu Oct 11, 12 10:15 am Post subject:

Rob R wrote:

Nell Merionwen wrote:

or to put a full stop on other people considering tesco?!?

You'll never do that, it's like telling them to not pick at a scab...

earthyvirgo

Joined: 24 Aug 2007
Posts: 7972
Location: creating prints in the loft, Gerlan

Posted: Thu Oct 11, 12 10:21 am Post subject:

Rob R wrote:

Nell Merionwen wrote:

or to put a full stop on other people considering tesco?!?

You'll never do that, it's like telling them to not pick at a scab...

I've surprised myself in sticking with my own little Tesco boycott.
I know I'm a drop in the ocean but many drops ....

EV

Treacodactyl
Downsizer Moderator

Joined: 28 Oct 2004
Posts: 25795
Location: Jumping on the bandwagon of opportunism

Posted: Thu Oct 11, 12 10:22 am Post subject:

For direct electricals I've used co-op and they would be my first stop next time, they were reasonable and good to deal with. For some reason they don't always seem to crop up when you do a search.

Tesco direct seem to have had some problems recently. They were very good, possibly too helpful a few years ago. But recently they were impossible to deal with so I'll not use them again.

One thing, email them and keep chasing as you are likely to get something out of them. I'd write a simple email and ask for something like £40 in vouchers for the inconvenience, chase every few days if you can be bothered.

sean
Downsizer Moderator

Joined: 28 Oct 2004
Posts: 42207
Location: North Devon

Posted: Thu Oct 11, 12 10:24 am Post subject:
Another vote for the co-op for white goods here. Apart from anything else they're actually capable of finding our house rather than claiming that they tried to deliver but we were out.

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Thu Oct 11, 12 10:27 am Post subject:
The Coop were a delight to deal with. To be fair to the Tescos chappie he was very apologetic, and of course it's not his fault. But that didn't stop me having a moan at him. A.

Rob R

Joined: 28 Oct 2004
Posts: 31902
Location: York

Posted: Thu Oct 11, 12 10:48 am Post subject:

earthyvirgo wrote:

Rob R wrote:

Nell Merionwen wrote:

or to put a full stop on other people considering tesco?!?

You'll never do that, it's like telling them to not pick at a scab...

I've surprised myself in sticking with my own little Tesco boycott.
I know I'm a drop in the ocean but many drops ....

EV

12Bore

Joined: 15 Jun 2008
Posts: 9089
Location: Paddling in the Mersey

Posted: Thu Oct 11, 12 11:14 am Post subject:

Just to be different, can I recommend Marks and Spencer's home delivery for electricals?
I got my washer and dishwasher from them last year and the service was superb, daily updates and a phone call when they left the warehouse - and a call to apologise when they got stuck behind an RTC a mile from us, and they took away the old units for free (driver's perk I hope).
Oh, and when I lost the receipt they e-mailed a copy within the hour and a hard copy arrived next day.

gythagirl

Joined: 18 Feb 2010
Posts: 1467
Location: Somerset

Posted: Thu Oct 11, 12 5:51 pm Post subject:
Appliances Online get my vote - very efficient & price-competitive.

nats

Joined: 12 Jun 2007
Posts: 2374
Location: Swindon but not a Swindonian

Posted: Thu Oct 11, 12 8:33 pm Post subject:
We use a little local shop. Very helpful and delivery slots to the hour can be arranged, even to time in with my shifts! Other than that John Lewis because we ARE middle class!

Hairyloon

Joined: 20 Nov 2008
Posts: 15425
Location: Today I are mostly being in Yorkshire.

Posted: Thu Oct 11, 12 10:14 pm Post subject: Re: Tesco Direct.

Nell Merionwen wrote:

They are also recycling the old machine (£10).

Are they giving you £10, or you they?
Last time I delivered a washing machine, there was someone banging on the door for the old one before I'd even finished the plumbing.

T.G

Joined: 13 Sep 2009
Posts: 7280
Location: Somewhere you're not

Posted: Fri Oct 12, 12 10:06 am Post subject:

sean wrote:

Another vote for the co-op for white goods here. Apart from anything else they're actually capable of finding our house rather than claiming that they tried to deliver but we were out.

That has to be one of the most singularly infuriating things. Many times I've seen the couriers pull up outside the main gates, which one is left open and I walk down to meet them, to save their legs

and the good-for-nothings drive off and when i call and ask why they say either the driver couldn't find us or they knocked on the door and we were out.

The latter, technically, could be construed to be true but the daft article would have had to walk right past me

You have to use Tesco's here if you want petrol after 10pm it's the only station open, however, the petrol part is owned by esso and the shop you pay in is owned by tesco.

Be thankful for small mercies Nell, just think what the after service would be like :S

Besides you could have had a 'surprise' pack of concrete blocks delivered and left outside the main gates, where you could clearly see through cars parked and realise access was needed, but abandon the pack of 72, in front of the gate meaning the gate couldn't be opened and no one could get in or out.

When questioned the builders merchants said the driver wasn't sure he had the right address so had just left them where he thought they were wanted

Apparently asking if they employed drivers who needed an appropriate adult with them at all times was a bit harsh

dpack

Joined: 02 Jul 2005
Posts: 45492
Location: yes

Posted: Sat Oct 13, 12 8:52 am Post subject:
john lewis were best value on washer and dishwasher,a local independant for a domestic fridge freezer and an interweb firm (freezers direct?) for a huge chest freezer based on approx 3 yrs ago

	Downsizer Forum Index -> Small Business Questions, Ideas and Advice	All times are GMT Page Previous 1, 2
Page 2 of 2

View Latest Posts