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Can't log in? Cache/cookie clearing instructions...
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Post new topic   Reply to topic    Downsizer Forum Index -> Site guidelines, Announcements, Problems and Suggestions
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n



Joined: 07 Jun 2005
Posts: 211
Location: Lothian
PostPosted: Fri Jan 15, 10 9:47 am    Post subject:  Reply with quote    

Sorry, Jema, it didn't work.

I closed Safari a couple of times yesterday and tried to see if I would be able to post, and I could.
But this morning I had to clear the cookies again before I could type this reply.
Something to do with it being a different date, perhaps?

jema
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 26562
Location: escaped from Swindon
PostPosted: Fri Jan 15, 10 10:55 am    Post subject: Reply with quote    

At this point you need a Safari expert, it has to be something in the browser settings

jema
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 26562
Location: escaped from Swindon
PostPosted: Fri Jan 15, 10 10:56 am    Post subject: Reply with quote    

Googling "Safari cookie problem" brings up a heck of a lot:

http://hivelogic.com/articles/the-safari-cookie-issue-fixed/

is possibly helpful.

n



Joined: 07 Jun 2005
Posts: 211
Location: Lothian
PostPosted: Fri Jan 15, 10 11:41 am    Post subject: Reply with quote    

Interesting.
This has only been an issue since the weekend, and Downsizer is the only forum where it happens for me. I use several forums (all myfreeforum types) and they are all OK.
I haven't changed any settings, apart from clearing the cache and cookies on what is now a daily basis.

I have all the updates for Safari.

Is it still happening for other people?

Hmmm...

jema
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 26562
Location: escaped from Swindon
PostPosted: Fri Jan 15, 10 11:53 am    Post subject: Reply with quote    

It is I concede odd, but the one change is that downsizer has gone over to the more flexible myfreeforum cookie system!

bernie-woman



Joined: 28 Oct 2004
Posts: 7824
Location: shropshire
PostPosted: Fri Jan 15, 10 4:03 pm    Post subject: Reply with quote    

I am using Safari and having no problems at all

Nick



Joined: 02 Nov 2004
Posts: 33691
Location: Hereford
PostPosted: Fri Jan 15, 10 4:20 pm    Post subject: Reply with quote    

Would the problem, therefore, be solved, if we deleted n?

n



Joined: 07 Jun 2005
Posts: 211
Location: Lothian
PostPosted: Fri Jan 15, 10 4:23 pm    Post subject: Reply with quote    

Hoi!
Who are you deleting?

muttermuttermutter

nora



Joined: 20 Mar 2005
Posts: 1539
Location: West Yorkshire
PostPosted: Fri Jan 15, 10 6:37 pm    Post subject: Reply with quote    

It seems to be working for me now in firefox and safari. Hope you manage to get sorted soon n.

mark



Joined: 14 Jul 2005
Posts: 2186
Location: Leeds
PostPosted: Thu Jan 21, 10 5:51 pm    Post subject: Reply with quote    

I couldn't log in in firefox - kept changing my password then checked with ie and it worked.

i then deleted the sites cookies on firefox - the found my way here

Kept me off for a while though ....

may an admin be could do a little hack on the login form and edit text on login screen to link to instructions to sort out login problems.

ages since i played with phpBB in its previous incarnations - but i seem to remember that sort of thing wasn't hard to do.

I'm sure you losing a lot of non computer literate types.

Mark

jema
Downsizer Moderator


Joined: 28 Oct 2004
Posts: 26562
Location: escaped from Swindon
PostPosted: Thu Jan 21, 10 6:23 pm    Post subject: Reply with quote    

good idea.

OtleyLad



Joined: 13 Jan 2007
Posts: 2737
Location: Otley, West Yorkshire
PostPosted: Fri Dec 28, 12 12:25 pm    Post subject: Logging in - help! Reply with quote    

I'm trying to log in via my new tablet and it won't let me.
I have been logging in automatically for so long I'm not even sure any longer what my password is, so I can't change it via my laptop as I need to confirm it first.

Having tried to log in 5 times already on the tablet it has now told me to go away for 30 minutes

Can anyone help me?

Midland Spinner



Joined: 13 Jan 2009
Posts: 2931
Location: Under a green roof
PostPosted: Fri Dec 28, 12 12:32 pm    Post subject: Reply with quote    

Hit the 'help I've forgotten my password' link on the log in page and Admin should send you a new password.

OtleyLad



Joined: 13 Jan 2007
Posts: 2737
Location: Otley, West Yorkshire
PostPosted: Fri Dec 28, 12 4:32 pm    Post subject: Reply with quote    

Andrew helped me out, thanks to you all

Barefoot Andrew
Downsizer Moderator


Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century
PostPosted: Fri Dec 28, 12 4:34 pm    Post subject: Reply with quote    


A.

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