Problems with emails on Hotmail

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Problems with emails on Hotmail

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Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Tue Sep 24, 13 5:56 pm Post subject: Problems with emails on Hotmail

For the last 48 hours I've been having problems with emails with my "Hotmail" account. The message coming up is that I can't send or recieve emails from that email address due to server errors. I've tried sending myself messages via another of my email addresses and it works, except the incoming messages will only show up on my Iphone and not my pc. I've tried a "System restore" to an earlier date which took over 3 hours, followed by a "System repair" another hour gone...and still no joy (pc seems to be running worse)

Any suggestions please as Hotmail is my main email address

sgt.colon

Joined: 27 Jul 2009
Posts: 7380
Location: Just south of north.

Posted: Tue Sep 24, 13 6:08 pm Post subject:
Are you using a browser to get to Hotmail or an email client?

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Tue Sep 24, 13 6:28 pm Post subject:
email client (I think )...been with them a couple of years, had the odd similar hiccup in the past but only lasted for a few hours

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Tue Sep 24, 13 6:54 pm Post subject:
You should be able to access your Hotmail in your web browser which will at least enable you to continue using email. It sounds like a setting has changed and you probably need to go through your email account configuration to check all settings are as excepted. It only takes a small error for email not to work.

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Tue Sep 24, 13 7:18 pm Post subject:
Are you busy for the next few days?, I havent got a clue ...I'll put the kettle on

sgt.colon

Joined: 27 Jul 2009
Posts: 7380
Location: Just south of north.

Posted: Tue Sep 24, 13 7:39 pm Post subject:
Spider, go to hotmail.com and see if you can login there with your username and password. What client do you use to access hotmail?

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Tue Sep 24, 13 8:13 pm Post subject:
I can login ok as usual (I think ) I can send messages to another of my email addys on the pc, but can't recieve a message from another of my email addys on my pc...I can only read it via my iphone But I keep getting a message.....Server Error 4102 Server "https://mail services Delta sync_2.00/sync.aspx

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Tue Sep 24, 13 9:05 pm Post subject:
Just use your web browser to login into https://hotmail.com. ignore everything else on your PC for now.

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Tue Sep 24, 13 9:34 pm Post subject:
Think I'm gonna sleep on this and (hopefully no nightmares) I put hotmail.com into my server and then went to sign in (I think) Outlook (who's that??) says they've given me a code I say i haven't got one ...then they tell me I've tried to many times and to try again tomorrow ............I give up

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Tue Sep 24, 13 9:38 pm Post subject:

Spider wrote:

Think I'm gonna sleep on this and (hopefully no nightmares)

I put hotmail.com into my server and then went to sign in (I think)

Outlook (who's that??) says they've given me a code

I say i haven't got one ...then they tell me I've tried to many times and to try again tomorrow

............I give up

Hotmail is now Outlook (via live.com). They will ask for a verification code often sent as an SMS to your mobile number. Enter the code supplied to be able to login to your email account.

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Tue Sep 24, 13 9:48 pm Post subject:
They haven't given me a code and I haven't given them my mobile number

Pilsbury

Joined: 13 Dec 2004
Posts: 5645
Location: East london/Essex

Posted: Tue Sep 24, 13 9:59 pm Post subject:
I got mine to my alternate email address, i got sent t a verification screen the first time i logged in each day where it asked me the email i wanted the code sent to, took me a whil to find it cos it was in my spam box and was from microsoft outlook team, nothing to do with hotmail from the email header.

vegplot

Joined: 19 Apr 2007
Posts: 21301
Location: Bethesda, Gwynedd

Posted: Tue Sep 24, 13 10:16 pm Post subject:

Spider wrote:

They haven't given me a code and I haven't given them my mobile number

Follow any instructions very carefully. Don't be tempted to skip parts or click through without understanding what is being asked of you.

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Wed Sep 25, 13 4:28 pm Post subject:

vegplot wrote:

Just use your web browser to login into https://hotmail.com. ignore everything else on your PC for now.

Thanks vegplot, done that and am able to read my emails there

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